StudioPlus User Forum

StudioPlus User Forum http://support.studioplussoftware.com/ This is an XML content feed of; StudioPlus User Forum : Last 10 Posts Sat, 04 Feb 2012 22:06:11 +0000 Mon, 23 Jan 2012 14:54:27 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.03 30 support.studioplussoftware.com/RSS_topic_feed.asp StudioPlus User Forum http://support.studioplussoftware.com/forum_images/logo.gif http://support.studioplussoftware.com/ User Conference 2012 : Introduction http://support.studioplussoftware.com/forum_posts.asp?TID=363&PID=1136#1136 Author: Matt Hunt
Subject: Introduction
Posted: Jan/23/2012 at 2:54pm

Welcome to the StudioPlus User Conference 2012 Forum, where attendees (and others) can continue the great discussions, exchange of ideas, and relationships online.

]]> Mon, 23 Jan 2012 14:54:27 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=363&PID=1136#1136 Ideas to Improve your Business : Gift Cards - Gift Certificates Light Bulb http://support.studioplussoftware.com/forum_posts.asp?TID=362&PID=1135#1135 Author: darkroomdevil
Subject: Gift Cards - Gift Certificates Light Bulb
Posted: Jan/07/2012 at 7:51am

also, because we post a few entries a year to Quickbooks directly for stuff that happens that dŒs not come from a client transactions we use our quickbooks reports to figure our income for taxes. This is off the cuff as I don't have the formula in front of me, but since we report on a cash basis our quickbooks income formula for the year looks something like ...

Profit for the year
minus Customer Deposits beginning balance
plus Customer Deposits ending balance
minus purchased GC Liability beginning balance
plus purchased GC Liability endng balance
equals income for the year

Having the purchased GC liability account be correct makes this possible :-)
]]> Sat, 07 Jan 2012 07:51:52 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=362&PID=1135#1135 Ideas to Improve your Business : Gift Cards - Gift Certificates Light Bulb http://support.studioplussoftware.com/forum_posts.asp?TID=362&PID=1134#1134 Author: darkroomdevil
Subject: Gift Cards - Gift Certificates Light Bulb
Posted: Jan/07/2012 at 7:25am

Do you know how it feels to pick at a problem that just dŒs not feel right? A tip of the tongue puzzle ... with gift cards / gift certificates I just did not 'get' the SP implementation. Well the light bulb finally glowed so I thought I would pass it on in the hopes it might be a help ... :)

We use SP Pro with QuickBooks integration. We sell gift cards/gift certificates (GC's) and also give a lot to charities for fund raisers. I expected to able to figure out a system where at the end of the year the QuickBooks general ledger accounts would tell me what our liability was for money we had collected in purchased GC's ... with the SP suggested system that dŒs not happen.

The addition of the promotional GC transaction to the GC Liabilities account muddies those waters. We no longer know what is our liability for purchased GC's. So I implemented a system where purchased GC's and payments for purchased GC's posted to a Purchsed GC account and promotional GC's and payments posted to a different liability account.

This works great, the only draw back is that it is easily possible for the person recording the GC payment to record the wrong payment type (apply a purchased GC payment for promotional GC or visa-versa).

Well the light bulb answer ... do everything as SP suggests and let all GC's post to the GC Liability account, create a general ledger GC promotional liability account ... and at the end of the year run the Gift Certificate Outstanding report. Use that report to post a QuickBooks general ledger entry to correctly distribute our liability between the purchased and promotional accounts. Seems easy now ... ;)

In the same way we rely on SP reports to pay our sales tax, we rely on SP reports to adjust our GC account balances and done! :)

I imagine I am one of the few who has even bothered to worry about this issue - it has been like a little pokey thorn in my side ... but I hope this answer is a help to someone :)

Thanks,
Roger

]]> Sat, 07 Jan 2012 07:25:18 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=362&PID=1134#1134 Learn more... : scheduling lunch http://support.studioplussoftware.com/forum_posts.asp?TID=250&PID=1074#1074 Author: StephW
Subject: scheduling lunch
Posted: May/27/2011 at 2:06pm

Jaz,

Only unlinked appointments are able to be set as recurring. If you are using the scheduling wizard, once you have the information entered there is a box in the lower right hand corner that you can check for recurring appointment.

If you are not using wizards, there is a Recurrence button on the top under Options in the appointment record.

Please let me know if you have any other questions :)

Thanks!

]]> Fri, 27 May 2011 14:06:35 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=250&PID=1074#1074 Learn more... : scheduling lunch http://support.studioplussoftware.com/forum_posts.asp?TID=250&PID=1073#1073 Author: Jaz
Subject: scheduling lunch
Posted: May/27/2011 at 1:26pm

Mark,

Now that we can schedule off a re-occuring appointment in SP2011, how do we do that? I haven't been able to figure that out. As always your help is appreciated.

Jaz
]]> Fri, 27 May 2011 13:26:39 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=250&PID=1073#1073 Ideas to Improve your Business : Dashboard to view entry errors http://support.studioplussoftware.com/forum_posts.asp?TID=331&PID=1059#1059 Author: darkroomdevil
Subject: Dashboard to view entry errors
Posted: May/13/2011 at 12:06am

sent it off - let me know what you think :)]]> Fri, 13 May 2011 00:06:28 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=331&PID=1059#1059 Ideas to Improve your Business : Dashboard to view entry errors http://support.studioplussoftware.com/forum_posts.asp?TID=331&PID=1058#1058 Author: Mark Jeske
Subject: Dashboard to view entry errors
Posted: May/12/2011 at 12:57pm

Roger,

I'm not sure that I like the word error for this, but either way, I'm confused about how you are doing this. What kind of a filter do you use for errors? I guess I'm not understanding how you create your list of errors. It might be good to send in a copy of your data so I can see what you are talking about.

Edited by Mark Jeske - May/12/2011 at 12:58pm]]> Thu, 12 May 2011 12:57:34 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=331&PID=1058#1058 Ideas to Improve your Business : Dashboard to view entry errors http://support.studioplussoftware.com/forum_posts.asp?TID=331&PID=1057#1057 Author: darkroomdevil
Subject: Dashboard to view entry errors
Posted: May/11/2011 at 1:21am

I have been struggling with the S+ info work flow ... when we get busy and one of us misses updating a status - do this a few times a week and make a few other errors ... then pull up statuses to follow up on stuff - and discover that the status should have been changed. Well, instead of getting things done it becomes a clean up S+ session !!!

I made a list of the errors we have been stumbling across and created a filter for each one. Then I created a dashboard report for each - gave it a ridiculous date range to catch all and nested all of the error dashboard reports together. Each report is a red bar chart - so now we just tab through the error reports in the dashboard - if there is a red line there we have errors - double click the red line to open the list of errors to fix each of them.

SO much easier - Love It!

Here are the errors on my list ....

Errors - Invoices Delivered Not Ready. (we use a custom date field for the Ready Date, and a Ready status, so either slip up adds to the error list)

Errors - Session Status Possibly Wrong. We have delivered orders and the session status is still session pending, etc.

Errors - Session With No Photographer. This happens occasionally when our office manager adds a session, not from the calendar, since she is not a photographer the default photographer in none ...

Errors - CR with Photographer. We treat copy and restoration work as a session since we archive the images and for price list reasons. In order for those sessions not to show up on the calendar the photographer should be none.

An error we don't have yet - but when we will as we implement more of S+, is catching follow up appointments for sessions that never happened .... when the image viewing appointment is made at the same time as the session appointment and then the session is cancelled or put on hold...

I would like to encourage everyone that can to contribute to this list of S+ entry errors! I really think it could lend an insight to each of our businesses and how StudioPlus is used and also give insight into ways S+ could be improved.

Please reply with your errors !!! :)

Thanks,
Roger

]]> Wed, 11 May 2011 01:21:25 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=331&PID=1057#1057 Ask before you purchase... : a few questions http://support.studioplussoftware.com/forum_posts.asp?TID=314&PID=999#999 Author: KimM
Subject: a few questions
Posted: Mar/18/2011 at 11:08am

Thank you for your interest in StudioPlus.

1. The way our licensure works is that you can install on as many computers as you would like. The number of users limits you to how many people can be accessing the actual database at any one time. There can be more than 10 users as long as your license allows for this.

2. Brown Book would not import directly into StudioPlus. Our 2011 version will have Google calendar syncing capabilities - so if Brown Book can sync with Google that route would seem to be workable.

3. Indiivudally within the sales presentation you can zoom and pan on images - but not simultaneously.

Thank you and we would be happy to do a product demonstration for you if you are interested. Just let us know.

]]> Fri, 18 Mar 2011 11:08:18 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=314&PID=999#999 Ask before you purchase... : credit card processing http://support.studioplussoftware.com/forum_posts.asp?TID=315&PID=998#998 Author: KimM
Subject: credit card processing
Posted: Mar/18/2011 at 10:59am

StudioPlus uses a direct integration with Merchant Warehouse for processing credit cards. We have established a relationship with them that dŒs not require our studios to pay a set-up fee, no contract to sign and will either meet or beat your current rates. You can use any credit card processor that you would like, without the Merchant Warehouse integration you would simply run outside of StudioPlus and then enter the payment in StudioPlus - so two steps rather than one. Another great feature with Merchant Warehouse is that they provide you with a Gateway that allows you access to a secure site to process credit cards directly as long as you have an internet connection - so you don't have to have access to your StudioPlus Software to run payments. Let us know if I can answer any other questions.]]> Fri, 18 Mar 2011 10:59:20 +0000 http://support.studioplussoftware.com/forum_posts.asp?TID=315&PID=998#998