A great helpful article with practical usage tips. (would love to see more of that)

We tried setting up the online booking option, and created a block of phone call appointments, where clients can book a phone consult, 15 min slots at a set part of the day.
These show up in the calendar and end up taking up a lot of screen space which is a bit annoying for staff.
I have done a screenshot to show what I mean.
http://screencast.com/t/pA8b64qVrR1

Do you have any suggestions on how to improve this please.

Brian.