Tips for Managing InSpiredByYou

 

For detailed instructions on setting up, synchronizing, and using InSpiredByYou, refer to the following topics:

 

Below you'll find some additional tips that will be helpful as you manage your sessions in Spectra.

InSpiredByYou on the Spectra Home Page

Once you have enabled your InSpiredByYou website in the preferences, you should have a section on your Spectra Home page for InSpiredByYou.com information.  

 

web_services_panel.PNG

 

If you do not have this section, click Customize Your Home Page in the upper-right corner and select Web Services from the list of home page panels. The InSpiredByYou.com section of the Web Services panel will tell you how many web orders are ready to download, how many sessions are set to expire (along with a link you'll use to take them down), how many sessions you currently have active online, and how many images are being hosted by InSpiredByYou.com. The panel will automatically update periodically or you can click Refresh refresh.16.png.

Make a Shortcut to InSpiredByYou

Click Add User Shortcut in the upper-right corner of Spectra and add your InSpiredByYou.com login link. You can add this shortcut for all users by going to Maintenance > Studio > Studio Shortcuts.  

Customize the Session and Invoice Hubs

Use the Column Chooser to add the Session Web Expire Date and Invoice Web Order Number to your hubs so you can quickly see what sessions have been uploaded and what invoices have been downloaded. You can also add the Yearbook Image field so you can see if your clients have chosen a specific image for the yearbook. For more information, see the "Customizing Spectra Hubs" topic.

Session Status Triggers to Email

Add Session Status Triggers to notify your clients when their images have been posted online. Set up a trigger to notify them before their online session expires to encourage last-minute orders.

Invoice Status Triggers to Email

Add Invoice Status Triggers for your InSpiredByYou invoice statuses that will automatically notify your customers when you've received their order, when the order has been processed, or when it's ready to be picked up.

Invoice Filter For Today's Orders

Create a filter in the Filter Builder for your "Web Orders Today" so you can easily access your list of daily orders.

Form Letters and HTML Emails

With the proper type of letter or email you can add the web expire date to the communication you send.

Reset the Online Login

For any client that has a session uploaded to your InSpiredByYou website, you can open their client record, go to the Online tab, and choose Reset Login. This will reset their password to their last name.

Extend or Expire an Online Session

If you need to extend an online session for a client, open the session in Spectra and click Extend Expiration Date on the Online tab. You can also use this option to manually expire a session that you no longer want on InSpiredByYou.com. Choose a past date and click OK. If you return to the Spectra Home page and click refresh, the expired session should appear in the Web Services panel so you can take it down.

 

ATTENTIONa_sml.png ATTENTION!
The Expire Date for online sessions may come and go, but you still must take down the session in Spectra to close the online session for viewing and ordering and to remove the images from your InSpiredByYou.com website. The Expire Date is your prompt to do that. For more information on taking down expired sessions, refer to the "Taking Down Online Sessions" section of the "Using InSpiredByYou" topic.

 

 

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