Some of our West Coast clients in the United States were reporting intermittent connectivity issues. We believe these issues to be fully resolved. Please restart your software if you are experiencing any issues.

Let me start off by saying that we’re sorry for the outage that we caused this morning. Our entire myStratus system is designed with multiple redundancies to prevent failures.  Several weeks ago, we identified a single-point-of-failure within our system. In … Continue reading →

If you are a Spectra Desktop user, and you are having troubling logging in, please click here to download and install a new update.

A recent DNS change that was made last night is failing to propagate to DNS Servers world-wide as fast as we hoped.  These servers are outside of our control.  That is why some clients are not experiencing any issues while … Continue reading →

We have had random reports that some clients are not able to log in with the myStratus Desktop. It appears to be an DNS issue. If you are experiencing problems, we’d recommend trying to switch your DNS provider. Here a … Continue reading →

We are currently investigating a service interruption affecting some clients and will report further updates here on our Service Dashboard. We apologize for any inconvenience and are working diligently to resolve any issues found with these services.

The StudioPlus offices will be closed during the following times for the Easter Holiday Friday, April 14th – Sunday, April 16th If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” in the subject line and as … Continue reading →

Update: All Services have been Resolved. We are currently experiencing a service interruption affecting myStratus customers in the US region. Please check our Service Dashboard for any updates. We apologize for any inconvenience caused by this interruption.  

We have released Service Release 5 for Spectra 2015 Volume 2 as well as myStratus Desktop. This release includes several new bug fixes. More importantly, this update will prepare your database for the upcoming release of 2016. It is highly … Continue reading →

Update: All Services have been Resolved. We are currently experiencing a service interruption affecting myStratus customers in all regions, as well as InspiredByYou.com. Please check our Service Dashboard for any updates. We apologize for any inconvenience caused by this interruption.