Author Archives: Julie Thrasher

StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for the US Thanksgiving Holiday. Wednesday – November 21st at 5:00 PM CST Thursday – November 22nd Friday – November 23rd Sunday – November 25tth If you need emergency support, … Continue reading

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myStratus / Spectra 2018 Volume 1 Release 6 Now Available

Service Release 6 is now available for both myStratus Desktop and Spectra 2018!  This release includes multiple bug fixes, along with several new features.  Click here to read the release notes. Spectra Users Click here to download the Spectra 2018 Volume … Continue reading

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Cayan Processing Issues – Resolved

Cayan, the credit card processing merchant that integrates with myStratus / Spectra in the United States, is experiencing widespread outages. Please check this page on the Cayan site for updates.

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed Sunday September 2nd – September 3rd for U.S. Labor Day.  Regular hours will resume on Tuesday  September 4th. If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and provide … Continue reading

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myStratus / Spectra 2018 Volume 1 Release 5 Now Available

Service Release 5 is now available for both myStratus Desktop and Spectra 2018!  This release includes multiple bug fixes, along with several new features.  Click here to read the release notes. Spectra Users Click here to download the Spectra 2018 Volume … Continue reading

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Stratus West Coast Servers connectivity issues

Some of our West Coast clients in the United States are reporting intermittent connectivity issues.  Our engineers are working to resolve this issue - check the status on our Service Dashboard.

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Final TLS Deadline Notice

Effective THIS SUNDAY,  you may no longer be able to process credit cards.  We continue to find a number of clients that are not prepared for the pending disablement of TLS 1.0 security standard happening this weekend!  We strongly recommend … Continue reading

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for the Memorial Day Holiday: Sunday – May 27th Monday – May 28th If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many … Continue reading

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Platform Maintenance Scheduled for April 6 and 7

We have scheduled maintenance to perform some updates to our platform today and tomorrow.  During this maintenance window, there should be no service interruption to any of our services.  In the unlikely event of an interruption, the interruption should be … Continue reading

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for the Easter Holiday: Friday, March 30th – Sunday, April 1st If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” in the subject line and as … Continue reading

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