Author Archives: Julie Thrasher

StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for US Thanksgiving Day. Wednesday – November 23rd at 5:00 PM CST Thursday – November 24th Friday – November 25th Sunday – November 27th If you need emergency support, please … Continue reading

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Spectra / myStratus Desktop Volume 2 Release 2 Now Available

We have released Service Release 2 for Spectra Volume 2 as well as myStratus Desktop. This release includes several bug fixes.  Click here to read the release notes. Spectra Users Click here to download Spectra 2016 Volume 2 Release 2. … Continue reading

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Cayan Credit Card Processing Issue – Resoved

A 3rd Party Internet Service Provided in the US is reporting DNS issues today which may cause some customers using the Cayan payment processing intermittent issues.  The DNS attack is affecting many sites and services on the internet such as Spotify … Continue reading

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Spectra / myStratus Weather Issue – Resolved

Update: All Services have been Resolved. The weather service that Spectra and myStratus uses to display weather information on the Home Page and also the sunrise and sunset on the calendar is currently down. This outage will result in a … Continue reading

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myStratus and InspiredByYou.com Service Interruption – Resolved

Update: All Services have been Resolved. We are currently experiencing a service interruption affecting myStratus customers in all regions, as well as InspiredByYou.com Please check our Service Dashboard for any updates. We apologize for any inconvenience caused by this interruption.  

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for US Labor Day. Sunday – September 4th Monday – September 5th If you need emergency support, please send an email to support@studioplussoftware.com with “Urgent” in the subject line and … Continue reading

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myStratus Mobile Device Sync has been fixed

We are happy to report the myStratus Mobile Device sync issue has been resolved and syncing is occurring again.

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Important information about myStratus Mobile Device

Currently the myStratus Mobile Device server is having an issue, which prevents the mobile app from syncing with your myStratus Database.  Microsoft  is working on a fix, which we will implement as soon as it’s available. We are sorry for any inconvenience … Continue reading

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Spectra / myStratus Desktop 2016 Volume 1 Release 4 Now Available

We have released Service Release 4 for Spectra Volume 1 as well as myStratus Desktop. This release includes several bug fixes. Click here to read the release notes. Spectra Users Click here to download Spectra 2016 Volume 1 Release 4 … Continue reading

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for US Independence Day. Sunday – July 3rd Monday – July 4th If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” in the subject and as … Continue reading

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