Google has resolved their issues with the Calendar. You should turn your Google Sync Jobs back on by going back to the Control Center, double clicking on the Google Sync Job, and flag “Job Enabled”.

Google Calendars is having technical trouble, so your Spectra / myStratus Google Sync will be giving you errors. You can temporarily turn off the Google Sync Job until Google resolves their problem. 1. To open the Control Center, go to … Continue reading →

We have release Service Release 3 for Spectra Volume 1 as well as myStratus Desktop.  This release includes several new bug fixes.   Click here to read the release notes. Spectra Users Click here to download Spectra 2016 Volume 1 Release … Continue reading →

StudioPlus Tech Support email is experiencing some trouble today.  If you need to reach us, please contact us via Spectra or myStratus Help / Chat with a Live Support Person, or call us at (763) 552-5500 ext. 2. We are … Continue reading →

The StudioPlus offices will be closed during the following times for the Easter Holiday Friday, March 25th – Sunday, March 27th If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” in the subject line and as … Continue reading →

Some clients have reported intermittent timeout errors when sending SMS Text messages.  We are currently researching this issue. Please check our Service Dashboard for any future updates. We apologize for any inconvenience this interruption has caused.  

We have released Service Release 4 for Spectra 2015 Volume 2 as well as myStratus Desktop.  This release includes several new bug fixes.  Click here to read the release notes. Spectra Users Click here to download Spectra 2015 Volume 2 … Continue reading →

The StudioPlus offices will be closed during the following times for the New Year’s Holiday Friday, January 1st – Sunday, January 3rd If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” in the subject and as … Continue reading →

The credit card processing built into Spectra, myStratus Web, and myStratus Desktop is a powerful feature, designed to save you countless hours and to avoid costly human error. Here are a couple common credit card processing issues our tech support … Continue reading →

If you’re having trouble sending outgoing emails, you may need to better understand the hierarchy of how Spectra/myStratus decides which email account to send from. Email Account Hierarchy Priority 1: USER PREFERENCES Go to Maintenance > Preferences > User Preferences … Continue reading →