Author Archives: Julie Thrasher

Spectra/myStratus Desktop 2015 Release 8 Now Available

Today, we have released Service Release 8 for Spectra 2015 as well as myStratus Desktop 2015.  This release includes several new bug fixes.  Click here to read the release notes. Spectra Users Click here to download Spectra 2015 Service Release … Continue reading

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myStratus Mobile App of iOS Update Released

Today, an updated version of the myStratus Mobile App for iPhone and iPad was released to the Apple App Store and is available for immediate download. The new version is 2.0.4 and contains a couple minor bug fixes and better … Continue reading

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Having trouble with Google Sync?

Sometimes there are sync problems with just one user or there may be a communication problem between Spectra or myStratus and Google. If the sync has been working without issue, in most cases it’s pretty easy to determine the underlying … Continue reading

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Spectra/myStratus Desktop 2015 Release 7 Now Available

Today, we have released Service Release 7 for Spectra 2015 as well as myStratus Desktop 2015.   This release includes several bug fixes and several new enhancements.  Click here to read the release notes. Spectra Users Click here to download Spectra … Continue reading

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Windows 10 is coming tomorrow! Are you ready?

Tomorrow is the official release of Microsoft Windows 10, the highly anticipated (and free!) upgrade from Microsoft!  We’ve been running Windows 10 internally for several months to make sure our products are ready. We’re pleased to announce that both Spectra … Continue reading

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Do you ever have trouble getting into Spectra because “You have reached the maximum number of users”?

Occasionally you may be unable to login because there are too many users already logged in.  The software keeps track of how many users are logged in and how many your license allows. When you have a network issue or … Continue reading

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Spectra/myStratus Desktop 2015 Release 6 Now Available

Today, we have released Service Release 6 for Spectra 2015 as well as myStratus Desktop 2015.   This release includes several bug fixes and several new enhancements.  Click here to read the release notes. Spectra Users Click here to download Spectra … Continue reading

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StudioPlus Account Number or Password Missing

Over the past few years, we’ve introduced several new services that require a StudioPlus Account Number and Password.  Some of these services include DataSafe, SMS Text Messaging , StudioPlus Mail, and the new Notifications panel.  To make sure these services … Continue reading

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StudioPlus Holiday Support Hours

The StudioPlus offices will be closed Sunday and Monday, May 24th and 25th, for Memorial Day Holiday If you need emergency support, please send an email to Support@StudioSlusSoftware.com with “Urgent” in the subject and as many details in the body as you … Continue reading

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Important Security Notification Reminder

If you are currently using Cayan (Merchant Warehouse) for your credit card processing, you may have recently received a Security Notification Reminder via email.  If you are using Windows XP or Windows Server 2003, you may need to install patches … Continue reading

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