Category Archives: Uncategorized
Having trouble with outgoing emails?
If you’re having trouble sending outgoing emails, you may need to better understand the hierarchy of how Spectra/myStratus decides which email account to send from. Email Account Hierarchy Priority 1: USER PREFERENCES Go to Maintenance > Preferences > User Preferences … Continue reading
Spectra/myStratus Desktop 2015 Release 8 Now Available
Today, we have released Service Release 8 for Spectra 2015 as well as myStratus Desktop 2015. This release includes several new bug fixes. Click here to read the release notes. Spectra Users Click here to download Spectra 2015 Service Release … Continue reading
myStratus Mobile App of iOS Update Released
Today, an updated version of the myStratus Mobile App for iPhone and iPad was released to the Apple App Store and is available for immediate download. The new version is 2.0.4 and contains a couple minor bug fixes and better … Continue reading
StudioPlus Support will be closed for US Labor Day
The StudioPlus offices will be closed Sunday the 6th of September and Monday the 7th of September 2015 for US Labor Day. Regular office hours will resume Tuesday the 8th of September at 8:30 AM CDT. Everyone please have a … Continue reading
Having trouble with Google Sync?
Sometimes there are sync problems with just one user or there may be a communication problem between Spectra or myStratus and Google. If the sync has been working without issue, in most cases it’s pretty easy to determine the underlying … Continue reading
myStratus Android Mobile App (Beta) Now Available
The beta version of the myStratus Mobile App for Android is ready for testing! If you’d like to test it out and give us your feedback, read on… Minimum Requirements You must be running Android 4.0.3 or greater. To check, click … Continue reading
Spectra/myStratus Desktop 2015 Release 7 Now Available
Today, we have released Service Release 7 for Spectra 2015 as well as myStratus Desktop 2015. This release includes several bug fixes and several new enhancements. Click here to read the release notes. Spectra Users Click here to download Spectra … Continue reading
Windows 10 is coming tomorrow! Are you ready?
Tomorrow is the official release of Microsoft Windows 10, the highly anticipated (and free!) upgrade from Microsoft! We’ve been running Windows 10 internally for several months to make sure our products are ready. We’re pleased to announce that both Spectra … Continue reading
Do you ever have trouble getting into Spectra because “You have reached the maximum number of users”?
Occasionally you may be unable to login because there are too many users already logged in. The software keeps track of how many users are logged in and how many your license allows. When you have a network issue or … Continue reading
StudioPlus Support will be closed for US Independence Day
The StudioPlus offices will be closed Friday the 3rd and Sunday the 5th of July 2015 for US Independence Day. Regular office hours will resume Monday the 6th of July at 8:30 AM CDT. Everyone please have a safe and happy … Continue reading