Category Archives: Uncategorized

Spectra/myStratus Desktop 2015 Release 6 Now Available

Today, we have released Service Release 6 for Spectra 2015 as well as myStratus Desktop 2015.   This release includes several bug fixes and several new enhancements.  Click here to read the release notes. Spectra Users Click here to download Spectra … Continue reading

Posted in Uncategorized | Leave a comment

StudioPlus Account Number or Password Missing

Over the past few years, we’ve introduced several new services that require a StudioPlus Account Number and Password.  Some of these services include DataSafe, SMS Text Messaging , StudioPlus Mail, and the new Notifications panel.  To make sure these services … Continue reading

Posted in Uncategorized | 1 Comment

StudioPlus Holiday Support Hours

The StudioPlus offices will be closed Sunday and Monday, May 24th and 25th, for Memorial Day Holiday If you need emergency support, please send an email to Support@StudioSlusSoftware.com with “Urgent” in the subject and as many details in the body as you … Continue reading

Posted in Uncategorized | Leave a comment

Spectra/myStratus Desktop 2015 Release 5 Now Available

Today, we have released Service Release 5 for Spectra 2015 as well as myStratus Desktop 2015. This release includes several bug fixes and several new enhancements!  Click here to read the Release Notes. Spectra Users Click here to download Spectra 2015 … Continue reading

Posted in Uncategorized | Leave a comment

Important Security Notification Reminder

If you are currently using Cayan (Merchant Warehouse) for your credit card processing, you may have recently received a Security Notification Reminder via email.  If you are using Windows XP or Windows Server 2003, you may need to install patches … Continue reading

Posted in Uncategorized | Leave a comment

Spectra/myStratus Desktop 2015 Release 4 Now Available

Today, we have released Service Release 4 for Spectra 2015 as well as myStratus Desktop 2015. This release includes several bug fixes and several new enhancements!  Click here to read the Release Notes. Spectra Users Click here to download Spectra 2015 … Continue reading

Posted in Uncategorized | Leave a comment

StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for the holiday weekend. Friday, April 3rd – Easter Good Friday Sunday, April 5th – Easter Sunday If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” … Continue reading

Posted in Uncategorized | Leave a comment

myStratus Mobile App for iOS Update Released

Today, an updated version of the myStratus Mobile App for iPhone and iPad was released to the Apple App Store and is available for immediate download. The new version is 2.02 and contains a couple minor bug fixes. If you … Continue reading

Posted in Uncategorized | Leave a comment

Spectra/myStratus Desktop 2014 Release 12 Now Available

Today, we have released Service Release 12 for Spectra 2014 as well as myStratus Desktop 2014. This release includes several bug fixes and several new enhancements!  Click here to read the Release Notes. Spectra Users Click here to download Spectra … Continue reading

Posted in Uncategorized | Leave a comment

Merchant Warehouse (Cayan) Processing Issues – Resolved

Earlier today, we reported that some customers were experiencing issues processing credit cards through Merchant Warehouse. The issue is now resolved. Again, we apologize for any inconvenience this issue has caused.

Posted in Uncategorized | Leave a comment