Category Archives: Uncategorized
Merchant Warehouse (Cayan) Processing Issues
Some clients have reported an issue processing credit cards today using the Merchant Warehouse integration with both Spectra and myStratus. Merchant Warehouse (Cayan) is aware of the issue and is actively working on a solution. We will post updates to … Continue reading
StudioPlus Support Holiday Hours
The StudioPlus offices will be closed during the following times for the holidays. Sunday, December 21st – Company Christmas Party Wednesday, December 24th – Christmas Eve Thursday, December 25th – Christmas Day Thursday, January 1st – New Years Day If … Continue reading
Spectra/myStratus Desktop 2014 Release 11 Now Available
Today, we have released Service Release 11 for Spectra 2014 as well as myStratus Desktop 2014. This release includes several bug fixes and several new enhancements! Click here to read the Release Notes. Spectra Users Click here to download Spectra … Continue reading
Spectra/myStratus Desktop 2014 Release 10 Now Available
Today, we have released Service Release 10 for Spectra 2014 as well as myStratus Desktop 2014. This release includes several bug fixes and several new enhancements! Included in this release is a critical Google Sync fix (see last weeks blog … Continue reading
StudioPlus Support Holiday Hours
The StudioPlus offices will be closed Thursday through Sunday for the US Thanksgiving Holiday. Regular office hours will resume Monday the 1st at 8:30 AM CDT. If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” in … Continue reading
Google Syncing Issues – Resolved
We are pleased to announce that we have a new Google Sync solution ready for release to address recent changes made by Google, which resulted in Google Sync no longer working with our software as of November 17th, 2014. For … Continue reading
Google Syncing Issues – Update
We know how much many of you depend on Google Syncing to stay up-to-the-minute with your busy schedules. So, we want to give you another update on our progress to fix the Google syncing issues that were caused by recent … Continue reading
Service Interuption – Resolved
Approximately 2.5 hours ago, we reported a service interruption affecting many StudioPlus services, including the following: myStratus Web App myStratus Control Center Services InspiredByYou.com SMS Text Messaging The interruption was caused by the data centers hosting many of our services. The … Continue reading
Google Syncing Issues – Update
Unfortunately, the Google syncing services are still offline. Our programmers are working around the clock to build an alternative solution. We know how vital this service is to our clients, and are working hard to restore full functionality as soon … Continue reading
Service Interuption
The data centers that we rely upon are currently experiencing a worldwide service interruption that is affecting a number of the services that we provide, including the following. myStratus Web App myStratus Control Center Services InspiredByYou.com SMS Text Messaging We … Continue reading