Thanks for all the wonderful feedback about our new site and the Knowledge Base. My new favorite feature is Search Our Site. It’s available on every page of our site (at the top – so handy and so easy to use!) and it’s my favorite new toy! The next time you have a question, please try it out. It’s so much faster and easier than calling or emailing – just type in a word (or a few) and links to every related video, article, and FAQ, etc. will instantly appear!