Here’s a question for you…

In the last week, how much time have you (or your staff) spent making calls or sending emails to your clients? Reminding them of a session, letting them know their order is ready, sending them a link to their online gallery, verifying a yearbook pose…the list goes on and on!

And another…

How many times has an inquiry or client follow-up been neglected, either because someone forgot to do it or you simply ran out of time?

It’s time to let your software help you out! How? Start using triggers (in the Professional editions of Spectra and myStratus) to do this stuff for you! That way you can spend your time doing what only you can do…create beautiful images. We’ve got great tutorials to help you get started. Start with this training video.

FAQs

Q: I’ve heard about triggers but haven’t had time to figure them out. Aren’t they complicated?

A:  They’re not complicated, but it will take a little time to set them up. Why don’t you start with just one? Set up a session type trigger to send a “Thank You” email to clients that have booked a session. Click here to learn how.

Q: Doesn’t sending an automated message seem cold and impersonal?

A: Sure it could, but it doesn’t have to! Use the Form Letter Builder in the software to create emails and text messages that are warm and personal, including the client’s name and other information related to their session or order with merge fields. Click here to learn how to create form letters.

Need more help? Give us a call!