Best SMS Practices – Triggers and the Communication Wizard

In the Professional version of Spectra/myStratus, there are some advanced features you can utilize to take your SMS messaging to the next level. The biggest features are Triggers and the Communication Wizard.

With Triggers, you can automate sending texts to your clients. The greatest aspect of triggers is that once they’re set up, they maintain themselves. This means you don’t have to constantly monitor whether a client received a specific text. You can even set it up if a client doesn’t have a textable number, they’ll receive an email or phone call record instead! So as you’re going about your communications and texts with clients, ask yourself if this is a communication that can be automated as a text.

With the Communication Wizard, you can send a text out to your clients in bulk. This feature would mainly be used if you have a notification, promotion, etc. that you want to text to a large group of clients at once.

Automation is such a key part in reducing expensive employee hours and increasing outreach to clients. These features are truly incredible, and they will help you communicate more efficiently with both clients and employees. Think of how much time this would save you!

Not already on the Professional Version? Contact our Sales Department at Sales@StudioPlusSoftware.com to see if this upgrade would be a good fit for your studio!

Click here for more information/pricing on the SMS add-on!

Click here for more information on setting up Triggers!

Click here for more information on using the Communication Wizard!

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