Author Archives: Marissa Hunt

What is a Strong Password?

Let’s talk about passwords. Pretty much everyone knows why we have them, but not everyone understands how important these secret codes really are! Cybercrimes are a very real threat in our world and your first line of defense will always … Continue reading

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StudioPlus Mail Emails Blocked

Some StudioPlus Mail Users are reporting their emails being blocked due to a SpamCop. We are aware of the issue and are working on a resolution to get emails flowing again. Please allow at least 24 hours for the modifications … Continue reading

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PhotoOne – Final Notice for End of Support

*Note: This Blog post is only in reference to those using PhotoOne software. myStratus and Spectra continue to be supported softwares of StudioPlus. This is your final notice that as of 1/1/2020, PhotoOne will no longer be a supported software. … Continue reading

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RESOLVED – Outgoing SMS not sending in U.S.

This case has been resolved. You should now be able to send SMS again. Original Message: We’ve received reports that our U.S. shared numbers are not able to send outgoing SMS text messages at this time. If you are located … Continue reading

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Outgoing SMS not sending in the U.S.

We’ve received reports that our U.S. shared numbers are not able to send outgoing SMS text messages at this time. If you are located in the U.S. and do NOT utilize the Platinum Plan, please refrain from sending out SMS … Continue reading

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*Action Required* Allow Marketing Checkboxes and the Communication Wizard

We’ve received reports from clients about their Communication Wizard not showing all selected client records. This is most likely the result of a new 2019 setting for Allow Email Marketing. If this setting was not turned on after upgrading to … Continue reading

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Resolved – myStratus Mobile App Calendar Sync Issues

Our engineers have resolved this issue. If your Mobile App calendar still isn’t displaying, please try the following steps: 1. Uninstall the myStratus mobile app 2. Reboot your device 3. Reinstall the myStratus Mobile app 4. Login to the app … Continue reading

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Preview Release for Spectra/myStratus 2019 Available

Our 2019 version will be coming out soon and we’re looking for Users who’d like to get an early release of the software. The latest version comes with numerous enhancements to help take your business to the next level! Please … Continue reading

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We’re Hiring – Part Time Help Desk

Do you have any former employees who are familiar with using StudioPlus Spectra or myStratus, have good customer service skills, and would like the flexibility to work remotely? We’d love to meet them! We’re currently hiring here at StudioPlus for … Continue reading

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myStratus Mobile App Beta Users Wanted

We’re currently preparing a new version of the myStratus Mobile App that will be released with our 2019 myStratus Update later this year. In the meantime, we’re looking for users willing to Beta test this preview-version of the myStratus Mobile … Continue reading

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