Category Archives: Uncategorized
StudioPlus Holiday Support Hours
The StudioPlus offices will be closed to celebrate Memorial Day. Sunday – May 24th Monday – May 25th If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many details as you can provide. … Continue reading
StudioPlus Holiday Support Hours
The StudioPlus offices will be closed to celebrate the Easter Holiday on: Friday, April 10th Sunday, April 12th If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many details as you can provide. … Continue reading
StudioPlus Holiday Support Hours
The StudioPlus offices will be closed to celebrate New Year’s day on: Wednesday – January 1, 2020 If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many details in the body as you can … Continue reading
StudioPlus Holiday Hours
The StudioPlus offices will be closed during the following times to celebrate the Christmas Holiday. Tuesday – December 24th Wednesday – December 25th If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many … Continue reading
PhotoOne – Final Notice for End of Support
*Note: This Blog post is only in reference to those using PhotoOne software. myStratus and Spectra continue to be supported softwares of StudioPlus. This is your final notice that as of 1/1/2020, PhotoOne will no longer be a supported software. … Continue reading
StudioPlus Holiday Support Hours
The StudioPlus offices will be closed during the following times for the U.S. Thanksgiving holiday. Wednesday – November 27th at 5:00 PM CST Thursday – November 28th Friday – November 29th Sunday – December 1st If you need emergency support, … Continue reading
RESOLVED – Outgoing SMS not sending in U.S.
This case has been resolved. You should now be able to send SMS again. Original Message: We’ve received reports that our U.S. shared numbers are not able to send outgoing SMS text messages at this time. If you are located … Continue reading
Outgoing SMS not sending in the U.S.
We’ve received reports that our U.S. shared numbers are not able to send outgoing SMS text messages at this time. If you are located in the U.S. and do NOT utilize the Platinum Plan, please refrain from sending out SMS … Continue reading
*Action Required* Allow Marketing Checkboxes and the Communication Wizard
We’ve received reports from clients about their Communication Wizard not showing all selected client records. This is most likely the result of a new 2019 setting for Allow Email Marketing. If this setting was not turned on after upgrading to … Continue reading
Resolved – myStratus Mobile App Calendar Sync Issues
Our engineers have resolved this issue. If your Mobile App calendar still isn’t displaying, please try the following steps: 1. Uninstall the myStratus mobile app 2. Reboot your device 3. Reinstall the myStratus Mobile app 4. Login to the app … Continue reading