The StudioPlus offices will be closed during the following times for the US Thanksgiving Holiday. Wednesday – November 21st at 5:00 PM CST Thursday – November 22nd Friday – November 23rd Sunday – November 25tth If you need emergency support, … Continue reading →

Service Release 6 is now available for both myStratus Desktop and Spectra 2018!  This release includes multiple bug fixes, along with several new features.  Click here to read the release notes. Spectra Users Click here to download the Spectra 2018 Volume … Continue reading →

Cayan, the credit card processing merchant that integrates with myStratus / Spectra in the United States, is experiencing widespread outages. Please check this page on the Cayan site for updates.

The StudioPlus offices will be closed Sunday September 2nd – September 3rd for U.S. Labor Day.  Regular hours will resume on Tuesday  September 4th. If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and provide … Continue reading →

Service Release 5 is now available for both myStratus Desktop and Spectra 2018!  This release includes multiple bug fixes, along with several new features.  Click here to read the release notes. Spectra Users Click here to download the Spectra 2018 Volume … Continue reading →

Some of our West Coast clients in the United States were reporting intermittent connectivity issues. We believe these issues to be fully resolved. Please restart your software if you are experiencing any issues.

Some of our West Coast clients in the United States are reporting intermittent connectivity issues.  Our engineers are working to resolve this issue - check the status on our Service Dashboard.

The StudioPlus offices will be closed Wednesday – July 4th for U.S. Independence Day. Regular hours will resume on Thursday – July 5th. If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and provide as … Continue reading →

Effective THIS SUNDAY,  you may no longer be able to process credit cards.  We continue to find a number of clients that are not prepared for the pending disablement of TLS 1.0 security standard happening this weekend!  We strongly recommend … Continue reading →

In an earlier blog post (found here), we shared that the PCI Security Standards Council (SCC) has declared Transport Layer Security (TLS) 1.0 is no longer secure enough to keep sensitive information safe and has mandated it be disabled by … Continue reading →