Category Archives: Uncategorized
myStratus / Spectra 2018 Volume 1 Release 4 Now Available
Service Release 4 is now available for both myStratus Desktop and Spectra 2018! This release includes multiple bug fixes as well as several new features. Click here to read the release notes. Spectra Users Click here to download Spectra Volume … Continue reading
StudioPlus Support Holiday Hours
The StudioPlus offices will be closed during the following times for the Memorial Day Holiday: Sunday – May 27th Monday – May 28th If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many … Continue reading
Outage Reports – Post Mortem
Let me start off by saying that we’re sorry for the outage that we caused this morning. Our entire myStratus system is designed with multiple redundancies to prevent failures. Several weeks ago, we identified a single-point-of-failure within our system. In … Continue reading
Outage Reports – Updated
If you are a Spectra Desktop user, and you are having troubling logging in, please click here to download and install a new update.
Outage Reports – Updated
A recent DNS change that was made last night is failing to propagate to DNS Servers world-wide as fast as we hoped. These servers are outside of our control. That is why some clients are not experiencing any issues while … Continue reading
Outage Reports
We have had random reports that some clients are not able to log in with the myStratus Desktop. It appears to be an DNS issue. If you are experiencing problems, we’d recommend trying to switch your DNS provider. Here a … Continue reading
Service Interuption – Resolved
We are currently investigating a service interruption affecting some clients and will report further updates here on our Service Dashboard. We apologize for any inconvenience and are working diligently to resolve any issues found with these services.
Platform Maintenance Scheduled for April 6 and 7
We have scheduled maintenance to perform some updates to our platform today and tomorrow. During this maintenance window, there should be no service interruption to any of our services. In the unlikely event of an interruption, the interruption should be … Continue reading
StudioPlus Support Holiday Hours
The StudioPlus offices will be closed during the following times for the Easter Holiday: Friday, March 30th – Sunday, April 1st If you need emergency support, please send an email to Support@StudioPlusSoftware.com with “Urgent” in the subject line and as … Continue reading
2018 myStratus Mobile App Update
We’ve released an updated version of the myStratus Mobile app for Apple and Android devices. This new version is already available for download in the App store. If you’ve been waiting for the ability to clock in/out from your phone, … Continue reading