PLEASE NOTE:
The majority of the contents in this guide apply to both StudioPlus Spectra AND myStratus Desktop.
In most cases, instructions referring to "Spectra" also apply to myStratus Desktop.
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Home > Invoices > Invoice How To's > FAQ - Deposits vs. Credit Balances
FAQ - Deposits vs. Credit Balances

Q: Is there a difference between a customer deposit and a credit balance? How do I know which one to use?

 

A: Yes, there is a difference between customer deposits and credit balances in Spectra/myStratus. Here's a description of each and an explanation of how to use them.

What is a Customer Deposit?

A customer deposit is used to record money received from a client for a future order. For example, a client may put money down on a future order when they come in for their session. Because the client hasn't actually placed an order yet, you don't want to create an invoice. Instead, create a customer deposit to record their payment. When the client comes in to place an order, you simply use the Apply Deposit button found on the invoice ribbon. See also: Customer Deposits



What is a Credit Balance?

A credit balance occurs when you create a refund for a posted invoice. The software creates a new invoice (called a "Credit Memo") that shows the credit balance. See also: Creating a Refund 

To apply a credit balance to an invoice, just find the credit memo on the Invoices hub and open it. Open the File menu, click Transfer Credit Balance and then choose which invoice you want to transfer the credit balance to. See also: FAQ - Transferring a Credit Balance

 



See also
Creating an Invoice
Creating a Session Invoice
Creating a Client Invoice
Importing Invoices
Creating an Estimate
Changing an Estimate to an Invoice
Discounting an Invoice
Using Coupons
Finding an Invoice
Deleting an Invoice
Duplicating an Invoice Line
Copying an Invoice
Printing or Emailing an Invoice
Printing an Image Detail Sheet
Quick Sale Invoices
Gift Certificates
TSYS (Cayan) Gift Cards
Employee Commissions
Avalara Tax Integration
UPS Integration
Online Payments (myStratus Only)
FAQ: How to move an invoice from one client to another
FAQ - Sales Tax Reporting
FAQ - Printing a Client Statement
FAQ - Tracking the Costs of an Invoice
FAQ - Transferring a Credit Balance
FAQ - Using Third-Party Coupons (Groupon)
FAQ - Writing Off Invoices


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