PLEASE NOTE:
The majority of the contents in this guide apply to both StudioPlus Spectra AND myStratus Desktop.
In most cases, instructions referring to "Spectra" also apply to myStratus Desktop.
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Home > Communication > Communication Maintenance > Email Boxes
Email Boxes

    
NOTE: This feature is available in the Standard, Professional, and Enterprise versions of both Spectra and myStratus Desktop.


Email boxes are set up to receive incoming emails. These can be assigned to departments. For example, you can create a 'Sales' email box that would receive all incoming email for the sales department.

Use Email Boxes maintenance to create one or more email boxes. Go to Maintenance > Communication > Email Boxes. For detailed instructions on setting up email boxes and enabling incoming email, refer to Setting up Email.

 

 



See also
Communication Outcomes
Communication Results
Email Categories
Email Signatures
Email Statuses
Email Types
Phone Call Types


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